services  application managed services

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ICEICO Application Managed Services (AMS) goes beyond traditional AMS model of resource cost optimization by focusing on value driven business outcomes aided by digital transformation and automation. It enables client’s businesses to not only optimise processes and technology landscape but also easily adopt and integrate newer technologies to achieve IT goals that are aligned with business needs. Our capability is underpinned by an unrivalled advisory function blended with execution, which harnesses our technology expertise available globally to deliver managed services solutions through an optimised onshore, nearshore and offshore delivery model.

what we do

Application Services

Provide all levels of support (helpdesk, technical, functional, and application support) for their custom-built applications as well as COTS products and platforms.

Operational Services

24x7 operational services (monitoring services, DevOps toolchain support, NOC support, etc.) for both application as well as infrastructure be it on-premise or on-cloud.

Transformation Services

Portfolio rationalization, legacy modernization, EOL extension, roadmap consulting, automation, cloud enablement and support, DevOps enablement and toolchain support, AIOps, IOTOps consulting, implementation & support

featured success story view all

Transforming e-commerce infrastructure to scale

Modernizing and harmonizing more than 600 online shops for Trodat GmbH, a world leader in self-ink stamp manufacturing.
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Our Partners

As an Elite partner and managed services provider for ServiceNow, ICEICO enables customers to achieve the desired IT maturity state and business value seamlessly, from the implementation of IT Service/operations management to deep dive into non-IT functions like GRC or HR. Know more about our comprehensive capabilities as a ServiceNow partner.

ICEICO is an implementation partner of Zendesk. We deliver a comprehensive suite of CRM/CX Solutions for our clients. Together, ICEICO & Zendesk provide best-in-class CRM solutions to help businesses harness digital transformation opportunities to achieve desired business value.

As an Atlassian Platinum Solution Partner, we deliver complete solutions for software & IT teams integrating processes for agile product development, DevOps & service management. We enable business teams through work process optimization and collaboration solutions.

As a service and reselling partner of Google Cloud, we work with our clients on multiple Cloud inspired use cases with a focus on SAP and enterprise IT modernization, Apigee-based API-enablement, and cloud-based data analytics, and artificial intelligence.

ICEICO is a Microsoft Cloud Gold Partner and a Microsoft Azure reseller making cloud accessible to every company and organization, from small or large to established or new. ICEICO received the coveted “Microsoft Partner of the Year” award in 2018 for its outstanding work.

As an Elite partner and managed services provider for ServiceNow, ICEICO enables customers to achieve the desired IT maturity state and business value seamlessly, from the implementation of IT Service/operations management to deep dive into non-IT functions like GRC or HR. Know more about our comprehensive capabilities as a ServiceNow partner.

ICEICO is an implementation partner of Zendesk. We deliver a comprehensive suite of CRM/CX Solutions for our clients. Together, ICEICO & Zendesk provide best-in-class CRM solutions to help businesses harness digital transformation opportunities to achieve desired business value.

As an Atlassian Platinum Solution Partner, we deliver complete solutions for software & IT teams integrating processes for agile product development, DevOps & service management. We enable business teams through work process optimization and collaboration solutions.

As a service and reselling partner of Google Cloud, we work with our clients on multiple Cloud inspired use cases with a focus on SAP and enterprise IT modernization, Apigee-based API-enablement, and cloud-based data analytics, and artificial intelligence.

ICEICO is a Microsoft Cloud Gold Partner and a Microsoft Azure reseller making cloud accessible to every company and organization, from small or large to established or new. ICEICO received the coveted “Microsoft Partner of the Year” award in 2018 for its outstanding work.

As an Elite partner and managed services provider for ServiceNow, ICEICO enables customers to achieve the desired IT maturity state and business value seamlessly, from the implementation of IT Service/operations management to deep dive into non-IT functions like GRC or HR. Know more about our comprehensive capabilities as a ServiceNow partner.

ICEICO is an implementation partner of Zendesk. We deliver a comprehensive suite of CRM/CX Solutions for our clients. Together, ICEICO & Zendesk provide best-in-class CRM solutions to help businesses harness digital transformation opportunities to achieve desired business value.

As an Atlassian Platinum Solution Partner, we deliver complete solutions for software & IT teams integrating processes for agile product development, DevOps & service management. We enable business teams through work process optimization and collaboration solutions.

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Our Community With User Review

The system has produced a significant competitive advantage in the industry thanks to ICEICO Technologies well-thought opinions. They shouldered the burden of constantly updating a project management tool with a high level of detail and were committed to producing the best possible solution.
-Amol Ramteke, Business Owner of Carbonblack.education